![]() In the File box, type the path you want to use as the.In the Microsoft Exchange window, select Advanced and click Offline Folder File Settings. ![]() Now, the system will display the Change Email Account, click the More Settings button.In the Account Settings window, select the Email tab and select Microsoft Exchange.Select the Info option and click Account Settings.Open Microsoft Outlook and click the File tab.If the error that “Cannot open your default email folders” in Outlook 2010 is still not resolved after going through the above steps, then create a new configuration file. OST file if there is no synchronization problem. □ Note: Now, by opening your Microsoft Outlook application, Exchange Server will automatically recreate the. Now, locate and right-click on the corrupt OST file which you want to delete. This will take you to the OST data file location.Copy and Paste %LOCALAPPDATA%\Microsoft\Outlook in the Run box and then, click the OK button.Click the Window + R to open the Run box.Follow the path mentioned below to delete it. OST file, first delete the old configuration file that you are not using. Thus, it enables the account owner to access the mailboxes all the time, even if there is no server connection. This copy is synchronized at specific time intervals. OST files are offline storage tables that hold a copy of the original mailbox on the Exchange server. How Do I Fix Cannot Open Default Email Folders?įollow these detailed troubleshooting steps below to quickly fix the error and regain access to your default email folder. Now that you know the possible causes, let's see how you can fix the "Outlook cannot open your default email folders" problem. You are running Outlook in compatibility mode.OST file, also known as your offline Outlook data file, is corrupted and needs to be repaired or replaced. ![]() But before solving the problem, let's take a look at what may cause this error message to appear. If you have encountered this problem, don't worry, this article will provide you with several effective methods to solve it. But sometimes a "Cannot open your default email folders" error message pops up, preventing you from seeing your emails. Normally, you have no problem accessing Outlook emails. Its client is easy to use and comes with many basic functions that can meet the needs of most individual or business users. In our daily work, nearly 100,000 companies rely on Outlook for business communications. What’s Causing ‘Cannot Open Your Default Email Folders’?
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